I registered and received confirmation for the collection & delivery of a parcel using the Parcel2Go UK service. Monies in the amount of £36 GBP was paid in advance for a same day service.
Parcel2Go automated service sent out a UPS tracking number, labels and related information, however, failed to collect the parcel.
Contact the Facebook / Parcel2Go Chat service is awful and they cut you off. The Parcel2Go Chat service operator (3rd person) after getting cut off by them are not very help and refusing to pay me a full refund.
Parcel2Go do not provide their consumers with a contact email faility. Parcel2Go should be investigated as they are misleading the public and do not stand responsible for the Couriers they directly or indirectly advertise.
I would like to have all of my monies refunded for a service that was not delivered or executed. Same Day Courier service does not mean companies like Parcel2Go can collect 3 days later and then not want to refund you. Parcel2Go is awful and their service leaves much to be desired.