Of course it has to be said that not all are bad, so if you have heard or know a company that has an excellent customer service than shout about it.
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My 85 year old fathers house phone went down, problem with the line outside, talk talk could not have been more helpful, responded straight away and got BT out to sort it the same day excellent service.
Continue reading »I ordered a mattress from an online retailer and after unpacking it realised it was the wrong size for the bed. As this was quite a large item I was unsure what the cheapest way to return it was. I did a search online and compared prices from some different […]
Continue reading »I umed and ahhed over where to get my watch repaired for ages and I was glad in the end that I went with this company. I can’t fault the service overall, it was fast, professional and the customer service was also fantastic. A great job done by the staff, […]
Continue reading »I purchased a new pair of top quality binoculars from The One Stop Nature Shop. I could not believe how helpful they were. First of all they allowed me to try the binoculars away from their premises, then when I said I would have them they threw in extras including […]
Continue reading »Brilliant service. Quick delivery, and easy to return with no commitment. Just fabulous.
Continue reading »Managed to get the contact details of Sally Chandler, head of customer services, at 1456 (south african time) contacted Sally, at 1532 she replied and told me not to worry as she was going to try and resolve my query,at 1548 she had located my parcel and was ready to […]
Continue reading »Figleaves has demonstrated good customer service. My parcel with ordered clothes never reached my frontdoor, and after a few investigations at the Postal Service companies, the conclusion was, that the parcel was gone. I got a choice between a refund or a replacement. I chose refund and the very same […]
Continue reading »The personal advice and service I received when looking for the most appropriate components was first class – such a contrast to some large retailers I have dealt with. The website is excellent too. Highly recommended: you may pay more for their specialist lines (though the disc drives I bought […]
Continue reading »I purchased a DELL laptop 6 months ago which unfortunately stopped working. I contacted curry’s where I purchased the laptop and was very worried when I was told I had to call the DELL call centre for help. My prejudices and past experiences with call centres abroad didn’t fill me […]
Continue reading »What prompted me to write this review is that Currys recently came out near the bottom of a (I think) ‘Which’-magazine-sponsored survey, in terms of the quality of its customer service for people wanting to buy a new computer. We recently bought a laptop there and we pleasantly surprised to […]
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