Lost TV – No compensation

Posted by: movieman
Location: Essex
Company: Parcel2Go.com
Company Website: www.parcel2Go.com

Disgusting. WARNING – DO NOT USE THIS COMPANY. I sent a TV back to Amazon and it has been lost by TNT (How do you lose a 40″ TV?) Parcel2Go have said that I will not get the value of the TV back £399 because I did not pay for extra compensation. OK, but then they say no amount of cover will cover a TV as it is a prohibited item. So why did they accept it in the first place? So, now I am faced with just £20 compensation [plus shipping cost of £20.34, Total £40.34. Their Customer Service is a disgrace and their T7Cs are just so ambiguous – deliberately so in order for them to avoid having to pay out a fair compensation. DO NOT USE THIS COMPANY

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