I contacted parcel2go on the Thursday requesting a collection on Friday. I paid for a 24 hour service it and sat back. Got a text message on Friday morning stating parcel will be collected between 0700 to 1900. Waited in all day. No collection driver. Then I got another text saying I was out when they tried to collect. I was fuming, cant speak to Parcel2go by phone, had to use live chat. I was promised a collection on Monday. So waited in all day Monday, and guess what….. no show again. Contacted Parcel2go yet again. They gave me their word that it would definatly be collected Tuesday. Tuesday morning, text message saying it was going to be collected.
Tuesday afternoon, got another text saying that I was out when the collection driver arrived.:mad: I WAS IN ALL DAY! I ended up driving 35 miles to a TNT depot and giving them the parcel. I was treated so well by TNT unlike Parcel2go.
Hopefully,I was just unlucky, but I cannot trust Parcel2go again unless they change radically.
Parcel2go sounds really good, but they failed me big time