Of course it has to be said that not all are bad, so if you have heard or know a company that has an excellent customer service than shout about it.
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There customer service is rubbish, they lost my parcel but told me for days it was going to be delivered. I ended up having speak the courier direct who was more helpful but when they found at was P2G wouldn’t speak to me. I copied of the transcript from P2G […]
Continue reading »Since I wrote this, my complaint has been settled – I describe how at the end but please read the ‘story’ before using this company. Like many others, I also had a parcel lost by Parcel2Go but they wouldn’t pay compensation because I didn’t pay £1 up front for this […]
Continue reading »I sent a parcel (TV) via Parcel2Go, To my disappointment the TV got lost (surprise surprise). I wrote to Parcel2Go as this is the only way you can communicate because it is easier for them to ignore your concerns without giving you proper details who and what department will be […]
Continue reading »parcel2go are like most big companies quick to take your money packed full of promises .please be very wary of parcel2go even if you have to pay a tiny bit more for royal mail .I had an elna press collected from a friend in london ,it was collected and logged […]
Continue reading »my husband has a account with this company so we used them to post a parcel at the begining of December.The person we sent the parcel to did not receive it so we contacted parcel2go. They said they would look into it and to give them a few days.Mean time […]
Continue reading »Do not touch this company with a barge pole …. the worst experience ever. eBay sale to Slovenia should of been delivered before the 15/12/2015 > never got there ever since been emailing (im guessing at least 30 mails) in contact with their online help(?) desk(at least 40 times), eventually […]
Continue reading »Parcel was picked up Monday 10th at 9.27am for delivery to Bristol under Yodel 48hrs service through the Parcel2Go website. The parcel still isn’t delivered and I’ve no idea where this parcel is and who is responsbile for the resolution. The customer complained they hadn’t received their parcel quite rightly. […]
Continue reading »in all honesty all of the drop down list I could fill a wall about parcel2go,they are the worst bunch of incompetent cretins I have ever dealt with.I bought a brake cylinder off ebay more than 2 weeks ago,i’ve never had it and I doubt I will,i’ve emailed them they […]
Continue reading »I bought mattress in store on 1.02.14,delivery date on 15th feb. on the 15th had a phone call from argos customer service saying, their van broke down, they can deliver on mon morning. booked a day off, waiting till 12… nothing,contacted them to hear”ur item was delivered at 8.30″, yet […]
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