Of course it has to be said that not all are bad, so if you have heard or know a company that has an excellent customer service than shout about it.
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» Post your complaint here!
Really stay clear of these guys. I’ve been waiting for a parcel sent ten days ago. It was initially sent with an incorrect postcode (the last letter was written as an L instead of an E), so it was returned & the website tracking page said ‘Not Delivered – Address […]
Continue reading »I wish I had seen this site and read the comments before I used them. I used Yodel through their site because I thought they would be good. I packaged an exercise bike in a box that was used for a washing machine and put extra cardboard packaging inside and […]
Continue reading »Yodel has lost the parcel they were supposed to deliver to me and say it has been delivered but the signature is forged. Unfortunately the person sending the parcel did not insure it and all Yodel will do is refund the postage. They should surely investigate the matter and it […]
Continue reading »Arranged a courier collection via Parce2go, they sent to couriers and collected the incorrect parcel. The parcel they collected was worth £1600 when the one they should have collected was worth £20. They could not find the parcel they incorrectly collected and would not help at all. They offered £50 […]
Continue reading »We have placed 2 orders on Parcel2Go website and paid by credit card. The website is easy to use and gives slots for collection time, each time we placed an order it was for same day collection. One to the USA and one to Canada. They failed to collect each […]
Continue reading »I registered and received confirmation for the collection & delivery of a parcel using the Parcel2Go UK service. Monies in the amount of £36 GBP was paid in advance for a same day service. Parcel2Go automated service sent out a UPS tracking number, labels and related information, however, failed to […]
Continue reading »Absolutely horrendous service . I paid £20 for this service the Parcel was sent for three days Delivery to china after seven days online tracking says it is still sitting in London . there is no update , No Call center , No Email address , Just an Online line […]
Continue reading »I contacted parcel2go on the Thursday requesting a collection on Friday. I paid for a 24 hour service it and sat back. Got a text message on Friday morning stating parcel will be collected between 0700 to 1900. Waited in all day. No collection driver. Then I got another text […]
Continue reading »WARNING ! DON’T USE PARCEL2GO OR HERMES !!! I posted a parcel with parcel 2 go and was tracked until it reached the coventry Hermes depot then it lost??? Hermes refused to deal with us because we had sent it via parcel 2 go, so we made a claim for […]
Continue reading »I sent a valuable parcel over a month ago, during the process it was left somewhere for 3 weeks where it remained until I got in contact with the company. They were unable to say why it had been left somewhere, or answer my main concern – if it had […]
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