From a Frustrated Customer to a Happy Customer!

imagesThe mantra that the Customer is King is the premise that any product design, production, distribution and marketing should have one central focus at the core of all decision-making: the customer.
Companies still fail to live up to that expectation – the majority of dissatisfied customers will not complain, they will simply change suppliers.

Which is why it is so surprising that business, to a large extent, is still failing to address the issue of customer service.

According to research conducted in the UK by Citizens Advice, a consistent set of issues were mentioned by consumers, from robotic call centres to hard-sell extended warranties, missed appointments, and poor after-sales service, among others.

» Post a complaint!

The Frustrated Customers Idea! offers a platform on the internet giving voice to your complaint and poor services you have received from companies conducting business in the UK.

Use as a 24/7 complaints department and as means of pressure on companies that give you grieve or simply ignore you. You’d be surprised who has their eye on this site – the reason it works is because we work hard to make sure that your messages show up prominently in Google results.

» Post a complaint!


Shout about Good Service!

thumbs-upNot all customer services are disappointing. So if you have come across a company that has an excellent customer service than shout about it.

» Shout about it!


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    Sites We Recommend

    Visit following websites to make more informed and confident purchasing decisions!.

    » Advertising Standards Authority
    » BBC Watchdog
    » Consumer Forums
    » Holiday Travel Watch
    » OFCOM
    » SAYNOTO0870.COM
    » Which?